ADDITIONAL SERVICES
As our member, you get medical and behavioral health benefits and more! We offer extra services to make it easy to use your benefits and stay healthy. As a HAP 秋葵app MI Health Link member, you’ll enjoy:
Health and Wellness
Over-the-Counter Items
As a HAP 秋葵app MI Health Link member, you receive a $75 quarterly allowance for over-the-counter (OTC) items. You can order OTC items through the , by phone or by mail. You can get OTC items for allergy relief, vitamins, OTC pain relief, blood pressure monitors and more. Call 1-877-269-9234 (TTY: 711) or visit for more information.
GetSetUp Program
Michiganders are spending more time at home. That means some older adults could need technology or social support. We’re working with the Michigan Department of Health and Human Services (MDHHS) and the Michigan Health Endowment Fund to help. GetSetUp is a free and interactive program for older adults. It has over 150 online classes taught by retired educators. GetSetUp is a safe place for older adults to hangout, learn, teach and connect with peers.
Easy Access to Care
Sometimes you need medical care, but you can’t see your primary care provider (PCP). HAP 秋葵app MI Health Link makes it easy to get care for common health needs. For information about all of the options available to you, see where to get care.
24-Hour Nurse Advice Line
You can call our 24-Hour Nurse Advice Line any time you have a question about your health. A caring registered nurse will answer your questions and can even help you decide what kind of care you need. Nurses are available 24 hours a day, 365 days a year. Call 1-833-687-7370 (TTY: 1-833-711-4711 or 711) to speak to a nurse. The number is also listed on your HAP 秋葵app MI Health Link member ID card. The call is free.
Urgent Care Centers and Convenience Care Clinics
Need care quick or after hours? The HAP 秋葵app MI Health Link network includes urgent care centers and convenience care clinics inside select drug and grocery stores to help you get care when and where you need it. These clinics often have evening and weekend hours and allow walk-ins. You can find these network providers through , our online search tool.
Care Support
Care Coordination and Disease Management Programs
You have full access to a continuum of services with a community-based Care Coordination team to meet your personal needs. You also have access to Disease Management education to help you learn more about managing certain ongoing health conditions.
Convenient Resources
秋葵app Mobile App
Manage your HAP 秋葵app MI Health Link plan on the go with the 秋葵app mobile app. The app lets you access your secure My 秋葵app® account from your mobile device to:
- View and share your digital HAP 秋葵app MI Health Link member ID card.
- Access your secure My 秋葵app®
- Find a doctor, hospital, clinic or urgent care near you.
- View your claims.
- Call the 24-Hour Nurse Advice Line and speak with a Registered Nurse anytime, 24/7/365.
- Call and speak with Member Services.
- Connect with Teladoc®, your telehealth services provider.
- And more!
The 秋葵app mobile app is available for both iPhone and Android systems. Get it through the ® or ® by searching for 秋葵app.
My 秋葵app Member Portal
My 秋葵app is your personal online account on our member portal. Use your My 秋葵app account to:
- Choose or change your primary care provider (PCP).
- Request a new HAP 秋葵app MI Health Link member ID card.
- Review your benefits.
- Take a health assessment or screening each year.
- Access your claims online.
- And more!
to get started. Your My 秋葵app account also lets you get more information using the 秋葵app mobile app.
Transportation
As a HAP 秋葵app MI Health Link member, you get rides to and from medical appointments. This includes:
- Doctor
- Dentist
- Eye doctor
- Hearing
- Pharmacy
You also have access to rides to pick up durable medical equipment and to get your COVID-19 vaccine and flu shot. Transportation is not allowed for personal use (i.e. hair appointments, picking up children from daycare). Call 1-833-230-2053 (TTY: 1-833-711-4711 or 711) to schedule your ride.
Call 911 for a life-threatening emergency.