Laboratory

Çï¿ûapp® covers laboratory testing services for our members. Laboratory service providers can access the following tools to help them provide efficient and quality care.

Policies

Providers can view Çï¿ûapp’s laboratory policies and guidelines at . Laboratory services reported on claims will be reviewed for adherence and consistency with Çï¿ûapp’s laboratory policies and guidelines, as well as industry standardized rules. The review will include evaluation of services for being experimental and/or investigative, as well as clinical appropriateness based upon patient demographic information.

Trial Claim Advice Tool

Providers may use the Trial Claim Advice tool to review claims with laboratory services for adherence and consistency with Çï¿ûapp laboratory policies. This is a simulation tool and does not guarantee approval or reimbursement of claims. You can access the Trial Claim Advice Tool on the Çï¿ûapp .

Contact Us

If you have questions, please contact Çï¿ûapp’s Provider Services at 1-800-488-0134. Our hours of operation are Monday through Friday, 8 a.m. to 6 p.m. Eastern Time.